给玩家朋友致歉（报错问题处理通道）

怎么肥四

蔷薇 发表于 2018-6-7 10:33
这个错我一直都以为是我电脑的缘故

给你带来不便，抱歉啦~

203711

激情5区，今天更新完，报错，上不去

203711

C:\Users\Administrator\Desktop

13816551617

今天周年激情维护又出错了，满屏的红包谁也抢不了，还不能关，怎么玩？？？

zhang

点活动就卡机，什么鬼

203711

[2018-6-7 12:43:23:546]该客户端不是微端!
[2018-6-7 12:43:23:554]Exe:                E:\新建文件夹\zt2\data\zhengtu2.dat
[2018-6-7 12:43:23:554]Version:                1.1.1.2713
[2018-6-7 12:43:24:531]Rendering device count 1
[2018-6-7 12:43:24:531]
Rendering device 0: igdumd32.dll [ Intel(R) HD Graphics ] version 9.17.10.4229
[2018-6-7 12:43:24:593]
Current Mode 1440 x 900, 32 bits, 60 hz

[2018-6-7 12:43:26:17]06/07/18 12:43:26
[2018-6-7 12:43:26:17]byCmdType:0 byParameterType:0 byCmd:0 byParam:0
[2018-6-7 12:43:26:17]Exception Code 0xc0000005
[2018-6-7 12:43:26:17]Exception Flags 0x00000000
[2018-6-7 12:43:26:17]Exception Address 0x0224eb0f
[2018-6-7 12:43:26:19]ZoneName:激情服五区-电信入口
[2018-6-7 12:43:26:19]Address attemp to access 0x5ab206cd
[2018-6-7 12:43:26:19]Exception Register:
[2018-6-7 12:43:26:20]segDs=0x00000023 segEs=0x00000023 segFs=0x0000003b segGs=0x00000000
[2018-6-7 12:43:26:20]eax=0x5ab206c1 ebx=0x00000000 ecx=0x114f0960 edx=0x5ab206c1
[2018-6-7 12:43:26:20]esi=0x0000000a edi=0x00000000 esp=0x0016ef70 ebp=0x0016ef80
[2018-6-7 12:43:26:20]输出出错时的堆栈信息，根据出错时的esp
[2018-6-7 12:43:26:20]0x0016ef70 b8-60-88-02 40-0c-4f-11 c1-06-b2-5a 60-09-4f-11
[2018-6-7 12:43:26:20]......O.......O.
[2018-6-7 12:43:26:20]0x0016ef80 8c-ef-16-00 09-f8-24-02 70-09-4f-11 b0-ef-16-00
[2018-6-7 12:43:26:20]........p.O.....
[2018-6-7 12:43:26:20]0x0016ef90 da-6c-22-02 70-09-4f-11 e9-cc-d7-fe 1c-f7-85-02
[2018-6-7 12:43:26:20].l..p.O.........
[2018-6-7 12:43:26:20]0x0016efa0 1c-f7-85-02 54-f0-16-00 f8-7b-46-02 00-00-00-00
[2018-6-7 12:43:26:20]....T.....F.....
[2018-6-7 12:43:26:20]0x0016efb0 d8-ef-16-00 98-15-d8-00 70-09-4f-11 0f-00-00-00
[2018-6-7 12:43:26:20]........p.O.....
[2018-6-7 12:43:26:20]0x0016efc0 70-09-4f-11 40-0c-4f-11 70-09-4f-11 40-0c-4f-11
[2018-6-7 12:43:26:20]p.O...O.p.O...O.
[2018-6-7 12:43:26:20]0x0016efd0 10-b8-91-10 09-01-00-00 e4-ef-16-00 f2-00-d7-00
[2018-6-7 12:43:26:20]................
[2018-6-7 12:43:26:20]0x0016efe0 d8-b7-91-10 f8-ef-16-00 70-13-d8-00 ec-f5-16-00
[2018-6-7 12:43:26:20]........p.......
[2018-6-7 12:43:26:20]0x0016eff0 d8-b7-91-10 b4-b9-10-10 60-f0-16-00 f6-45-23-02
[2018-6-7 12:43:26:20].............E..
[2018-6-7 12:43:26:20]0x0016f000 40-b6-91-10 b4-b9-91-10 39-d3-d7-fe 00-00-00-00
[2018-6-7 12:43:26:20]................
[2018-6-7 12:43:26:20]0x0016f010 0a-00-00-00 00-00-00-00 d9-6d-f7-00 0d-00-00-00
[2018-6-7 12:43:26:20].........m......
[2018-6-7 12:43:26:20]0x0016f020 29-d3-d7-fe e4-fa-a7-09 e4-fa-a7-09 40-b6-91-10
[2018-6-7 12:43:26:20]................
[2018-6-7 12:43:26:20]0x0016f030 b4-b9-91-10 70-f7-a7-09 70-f7-a7-09 e4-fa-a7-09
[2018-6-7 12:43:26:20]....p...p.......
[2018-6-7 12:43:26:20]0x0016f040 70-f7-a7-09 70-f7-a7-09 ec-f5-16-00 10-00-00-00
[2018-6-7 12:43:26:20]p...p...........
[2018-6-7 12:43:26:20]0x0016f050 08-f0-16-00 c0-f0-16-00 f0-ec-45-02 ff-ff-ff-ff
[2018-6-7 12:43:26:20]..........E.....
[2018-6-7 12:43:26:20]0x0016f060 80-f0-16-00 2b-47-23-02 13-00-00-00 0d-00-00-00
[2018-6-7 12:43:26:20].....G..........
[2018-6-7 12:43:26:20]0x0016f070 0e-00-00-00 13-00-00-00 13-00-00-00 ec-f5-16-00
[2018-6-7 12:43:26:20]................
[2018-6-7 12:43:26:20]0x0016f080 cc-f0-16-00 1a-49-23-02 01-00-00-00 95-d3-d7-fe
[2018-6-7 12:43:26:20].....I..........
[2018-6-7 12:43:26:20]0x0016f090 c4-f0-16-00 b3-53-41-02 ff-ff-ff-ff d0-f0-16-00
[2018-6-7 12:43:26:20].....S..........
[2018-6-7 12:43:26:20]0x0016f0a0 9e-25-23-02 c2-f0-16-00 c3-f0-16-00 89-d3-d7-fe
[2018-6-7 12:43:26:20]................
[2018-6-7 12:43:26:20]TotalPhys: 1955 M, AvailPhys: 398 M
TotalVirtual: 2048 M, AvailVirutal: 1726 M
TotalPageFile: 3910 M, AvailPageFile: 2122 M
[2018-6-7 12:43:26:20]Total number of free bytes: 84952 M

[2018-6-7 12:43:26:746]
CrashType: 生成MiniDump成功
[2018-6-7 12:43:26:746]Exception Call Stack:
[2018-6-7 12:43:26:839]AddrPC  AddrReturn Param1  Param2 Param3

[2018-6-7 12:43:26:839]0x0224eb0f   0x0224f809    0x114f0970   0x0016efb0  0x02226cda

[2018-6-7 12:43:26:839]0x0224f809   0x02226cda    0x114f0970   0xfed7cce9  0x0285f71c

[2018-6-7 12:43:26:839]0x02226cda   0x00d81598    0x114f0970   0x0000000f  0x114f0970

[2018-6-7 12:43:26:840]0x00d81598   0x00d700f2    0x1091b7d8   0x0016eff8  0x00d81370

[2018-6-7 12:43:26:840]0x00d700f2   0x00d81370    0x0016f5ec   0x1091b7d8  0x1010b9b4

[2018-6-7 12:43:26:840]0x00d81370   0x022345f6    0x1091b640   0x1091b9b4  0xfed7d339

[2018-6-7 12:43:26:840]0x022345f6   0x0223472b    0x00000013   0x0000000d  0x0000000e

[2018-6-7 12:43:26:840]0x0223472b   0x0223491a    0x00000001   0xfed7d395  0x0016f0c4

[2018-6-7 12:43:26:840]0x0223491a   0x022333c4    0x0016f298   0xfed7d1c1  0x002206e0

[2018-6-7 12:43:26:840]0x022333c4   0x02232dd5    0x099e9ce0   0x0016f35c  0x0016f5ec

[2018-6-7 12:43:26:840]0x02232dd5   0x02232eae    0x0016f388   0x02232ed9  0x0016f388

[2018-6-7 12:43:26:840]0x02232eae   0x02232ed9    0x0016f388   0xfed7d0d1  0x0016f5ec

[2018-6-7 12:43:26:840]0x02232ed9   0x00000000    0x666e6f63   0x692e6769  0x0000696e

[2018-6-7 12:43:26:843]
CPUID:
--------------------------------------------------
v_name:                GenuineIntel
model:                INTEL Pentium-III
family:                6
model:                10
stepping:        7
feature:        00000007
        yes        _CPU_FEATURE_MMX
        yes        _CPU_FEATURE_SSE
        yes        _CPU_FEATURE_SSE2
        no        _CPU_FEATURE_3DNOW
os_support:        00000007
        yes        _CPU_FEATURE_MMX
        yes        _CPU_FEATURE_SSE
        yes        _CPU_FEATURE_SSE2
        no        _CPU_FEATURE_3DNOW
checks:                0000000f

[2018-6-7 12:43:26:843]
SystemInfo:
--------------------------------------------------
ProcessorArchitecture                PROCESSOR_ARCHITECTURE_INTEL
MinimumApplicationAddress                0x00010000
MaximumApplicationAddress                0x7FFEFFFF
NumberOfProcessors                2
ProcessorType                586
ProcessorLevel                6
ProcessorRevision                10759
OS Version:                Windows NT Build 7601

[2018-6-7 12:43:26:843]
Device capabilities
--------------------------------------------------
Max texture size        : 8192 x 8192
MaxSimultaneousTextures : 8
MaxTextureBlendStages   : 8
MaxPrimitiveCount       : 1048575
MaxVertexIndex          : 16777215
CursorCaps              : 0x1

[2018-6-7 12:43:26:843]
Texture formats
--------------------------------------------------
A8R8G8B8     : 1
X8R8G8B8     : 1
A4R4G4B4     : 1
R5G6B5       : 1
A1R5G5B5     : 1
A8           : 1
DXT1         : 1
DXT3         : 1

[2018-6-7 12:43:26:843]单开情况下关闭!
[2018-6-7 12:43:26:844]
Loaded Modules
--------------------------------------------------
0x00CA0000 - 0x08C6C000 zhengtu2.dat
0x77690000 - 0x777D2000 ntdll.dll
0x76090000 - 0x76165000 kernel32.dll
0x755C0000 - 0x7560B000 KERNELBASE.dll
0x75F30000 - 0x75FD1000 ADVAPI32.DLL
0x76260000 - 0x7630C000 msvcrt.dll
0x75DD0000 - 0x75DE9000 sechost.dll
0x75FE0000 - 0x76082000 RPCRT4.dll
0x75CB0000 - 0x75CE5000 WS2_32.dll
0x777E0000 - 0x777E6000 NSI.dll
0x72D30000 - 0x72D62000 WINMM.dll
0x758D0000 - 0x75999000 USER32.dll
0x76170000 - 0x761BE000 GDI32.dll
0x777F0000 - 0x777FA000 LPK.dll
0x761C0000 - 0x7625D000 USP10.dll
0x75EA0000 - 0x75F1B000 COMDLG32.dll
0x75DF0000 - 0x75E47000 SHLWAPI.dll
0x74840000 - 0x748C4000 COMCTL32.dll
0x76A40000 - 0x7768C000 SHELL32.dll
0x10000000 - 0x10004000 HProtectSDK.dll
0x74820000 - 0x74831000 NETAPI32.dll
0x74810000 - 0x74819000 netutils.dll
0x751B0000 - 0x751C9000 srvcli.dll
0x74800000 - 0x7480F000 wkscli.dll
0x001E0000 - 0x001F5000 YdyInquiry.dll
0x747E0000 - 0x747FC000 IPHLPAPI.DLL
0x747D0000 - 0x747D7000 WINNSI.DLL
0x763B0000 - 0x7665B000 WININET.dll
0x75630000 - 0x75634000 api-ms-win-downlevel-user32-l1-1-0.dll
0x75750000 - 0x75754000 api-ms-win-downlevel-shlwapi-l1-1-0.dll
0x75700000 - 0x75704000 api-ms-win-downlevel-version-l1-1-0.dll
0x74AD0000 - 0x74AD9000 version.DLL
0x75740000 - 0x75743000 api-ms-win-downlevel-normaliz-l1-1-0.dll
0x75F20000 - 0x75F23000 normaliz.DLL
0x76800000 - 0x76A36000 iertutil.dll
0x75710000 - 0x75715000 api-ms-win-downlevel-advapi32-l1-1-0.dll
0x75720000 - 0x75737000 USERENV.dll
0x755A0000 - 0x755AB000 profapi.dll
0x5F4E0000 - 0x5F6A3000 d3d9.dll
0x73D00000 - 0x73D06000 d3d8thk.dll
0x730C0000 - 0x730D3000 dwmapi.dll
0x0F090000 - 0x0F4AA000 d3dx9_41.dll
0x75E50000 - 0x75E6F000 IMM32.dll
0x75CF0000 - 0x75DBD000 MSCTF.dll
0x00510000 - 0x00670000 fmodex.dll
0x72D10000 - 0x72D24000 MSACM32.dll
0x759A0000 - 0x75AFD000 ole32.dll
0x6FD80000 - 0x6FD87000 WSOCK32.dll
0x73830000 - 0x73870000 uxtheme.dll
0x75490000 - 0x7549C000 CRYPTBASE.dll
0x0B510000 - 0x0BFAD000 igdumd32.dll
0x6B450000 - 0x6B4C2000 dsound.dll
0x73C70000 - 0x73C95000 POWRPROF.dll
0x76660000 - 0x767FD000 SETUPAPI.dll
0x756D0000 - 0x756F7000 CFGMGR32.dll
0x76310000 - 0x763A1000 OLEAUT32.dll
0x75610000 - 0x75622000 DEVOBJ.dll
0x77850000 - 0x778D3000 CLBCatQ.DLL
0x73C30000 - 0x73C69000 MMDevApi.dll
0x73B30000 - 0x73C25000 PROPSYS.dll
0x6C680000 - 0x6C6B6000 AUDIOSES.DLL

风月本无情

区服：人气精英二区
角色名：风月本无情
问题描述：很久很久很久以前就象论坛，官网客服，以及包括伊人QQ私人反应过的问题，我这个角色经常在主动找人私聊时会卡住连后掉线。同一台电脑，同一客户端，其他角色都正常。就“风月本无情”这个角色经常主动私聊别人卡机（国聊，家族聊等群聊，以及被动私聊都正常），察看别人装备，主动给别人私包，也和主动私聊一样容易卡机掉线。跨地图比如进段位，九州，盟战等也容易卡机掉线。提过多次一直未解决。好久没上论坛，今天上论坛看下发现赵剑枫制作人亲自发贴要解决此事，我才再跟贴提报错一事，希望能给予解决。

jxxueer1128

报错和无限礼包搞得都没心情玩了，哪还会去截图，随便吧，以前每个月还搞花榜，现在半点心情都没有。没意思

2391相信

我5月28号回来玩玩征途2X，我游戏账号、密保这些啥都有，而且号还是挂在我自己的电脑上的，刚从官方充值进去5000元，准备刷当5000档的，就被别人转走了，后来我又充了1001元，也立马被别人转走了。我觉得这方面你们要抓重点，不然都不敢往里面充值了。

满级大瓶子

这次出错影响挺广泛的, 连首席制作人都出面道歉了 , 以前还真没遇到过呀.. 看到有些区服今天更新了, 出错降低了吗?  我们区没有出错,不过也蹭到了补偿. 赵老大承诺"总之不解决报错问题不下班、不解决每周都发游戏道具福利" .决心不小啊,  问题解决之前,福利别断.解决之后, 呃,能不能等解决问题之后, 再来一大波福利庆祝一下啊.